Privacy Policy

How we collect, use, and protect your information.

Last updated: April 1, 2026

Information We Collect

When you visit our site or make a purchase, we collect certain information to process your order and improve your experience:

  • Personal information: Name, email address, shipping address, and phone number when you place an order or subscribe to our newsletter.
  • Payment information: Processed securely through Shopify Payments. We never store your full credit card details on our servers.
  • Usage data: Pages viewed, time spent on site, and referring URLs to help us improve our store experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing emails (only if you opt in)
  • Improve our website and product offerings

Information Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted third-party services that help us operate our store, including:

  • Shopify (e-commerce platform)
  • Shipping carriers (to deliver your order)
  • Email service providers (for order notifications)

Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not work properly.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at contact@lilyanncustom.com to make a request.

Contact

If you have questions about this privacy policy, email us at contact@lilyanncustom.com.